Can I use the timer or routine functions in Google Home or Amazon Alexa with my devices?

Yes, you can setup in Google Home or Amazon Alexa.1. Find 'Routine' button in Google home app or Amazon Alexa app.2. Setup the routine action via selecting SMART DEVICE and then selecting KASTA devices.

Is there a time delay between the detection of scene triggers and the specified action occurring?

There maybe a slight delay depending on the size of your house and number of devices on the network.

Can I use a KASTA Smart Powerpoint to turn my TV on/off?

Yes, plug the TV into one of the sockets and control via App, Remote Switch and onboard control. Voice control and remote access is achievable with a KASTA-CCGW Cloud Connect gateway.

Can I use a KASTA Smart Powerpoint to control a non-smart lamp?

Yes, so long as the lamp switch remains switched on.

Can I use smart downlights / lighting and smart switches together?

You can use a KASTA Remote Switch to control a KASTA Smart Downlight. A KASTA Dimmer or Relay device is not required to control a KASTA Smart Downlight.

Can I integrate KASTA with my CBUS®, Dynalite®, and Control4® System?

Yes, using a KASTA Plexy gateway you can integrate to a Control4, RTI, Crestron or Kramer home system.

Does KASTA work with air conditioning systems?

KASTA can be used to turn on/off the power to the AC system using a KASTA-S2400IBH Relay module or KASTA-S10IBH Dry Contact module.

Does KASTA have a public API/SDK to integrate with?

Yes, KASTA API stage 1 is available. Contact KASTA support for more details.

What types of fans can I control with KASTA?

KASTA-FC150A Fan Controller can be used to control AC Fans. See the Knowledge section on the KASTA website for a full compatibility list.

Does KASTA work with Heated Towel Rails?

Yes, a KASTA-S2400IBH hidden relay module or KASTA-S10IBH dry contact modulecan be used to control a heated towel rail.

Does KASTA work with Somfy motorised blinds or curtains?

Yes, KASTA works with Somfy motorised blinds or curtains. Please refer to product specific information in the Knowledge Base section of the KASTA website for full compatibility list.

In the KASTA app, there is a group control function. Do all the grouped KASTA products have to be installed in the same electrical circuit?

No, you can install KASTA devices on different electrical circuits and then setup a group in the KASTA App to include the devices you want to have.

Can we "turn off" the dimming function of a KASTA dimmer, change it into a "switch", and use with non-dimmable fittings?

No, currently this isn't achievable with KASTA.

Can KASTA control a 0/1-10V dimmable highbay using two-way or multiway dimming circuits?

Yes, this is achievable with KASTA 0-10V dimmer and remote switches.

Can a KASTA switch turn ON/OFF a contactor (relay) to control super large loads (e.g. 3000W) like a house heater, or swimming pool fan?

Yes, it is possible to switch the contactor using a KASTA relay socket, module or mechanism.

Can I use a KASTA switch with a sensor

Yes, but you need a KASTA-5RSIBH input module in between.

Are KASTA products compatible with third party controls such as C-Bus?

No, KASTA cannot control C-Bus devices. However, KASTA can work with Control4, RTI, Crestron and Kramer. Visit KASTA website for more integrations.

After setting "schedule" in KASTA app, what will happen if I turn off my phone, or if I take my phone out? Will the "schedule" keep working?

Once you have setup a schedule, all schedule settings will be stored into the corresponding devices or cloud.The schedule will run automatically. However, if there is any power outage, the time setting of devices would be cleared, so you have to re-enable schedule in KASTA app.

Will KASTA work with Samsung SmartThings?

No, KASTA does not currently work with Samsung SmartThings.

I was added to another home in KASTA app and their KASTA devices have been added to my Google Home with my own homes devices. How can I remove them?

1.Select 'Leave Network' 2. In Google Home App, delete KASTA and re-add KASTA.

Can I control devices on my network when I'm away from home?

Yes, if you have installed a KASTA-CCGW Cloud Connect gateway.

I have lots of KASTA Smart downlights. How can I control them together?

You can create a group in the KASTA App and add the Smart Downlights to this group.Then you can control this group by KASTA App or pair this group to a KASTA smart switch, so you can use the switch to control this group.

Do I need a hub/bridge/gateway to use KASTA?

KASTA does not require a hub or bridge to operate.If you want to have remote control outside your house or you want to use voice control, you should add a KASTA-CCGW Cloud Connect Gateway into your KASTA mesh network. If you want to control KASTA from another platform such as Control4, Crestron, RTI, you should add a KASTA-PGW Plexy Gateway into your KASTA mesh network.

How does power monitoring work?

KASTA Smart Sockets and Smart Powerpoints have the ability to monitor energy consumption on the connected device.To access the power consumption summary go to EDIT within the KASTA device page.

Will the mesh network (2.4Ghz) be affected by bandwidth limitations in environments with a significant number of WiFi (2.4Ghz) networks? E.g. Apartments.

No. KASTA mesh network will not be affected.

For example, in Hotel/Apartment applications do I have any tools for rapid deployment such as templates? Or must I scan, and reprogram 1-by-1 in each room?

There are no mass deployment tools. To efficiently deploy KASTA in multi-residential applications such as apartment buildings or hotels, bench wiring and pre-programming of KASTA devices is the suggested method.

In dense, multi-mesh network projects, such as Hotels/Apartments, how do you restrict mesh networks in adjoining rooms where a single device could be in range of many mesh networks?

This is simply managed via individual mesh networks with different PINs.

In multi-residential applications such as apartment buildings or hotels, do I have any tools for rapid deployment such as templates? Or must I scan, reprogram 1-by-1 in each room?

There are no mass deployment tools. To efficiently deploy KASTA in multi-residential applications such as apartment buildings or hotels, bench wiring and pre-programming of KASTA devices is the suggested method.

Can I control an auxiliary device with KASTA?

Yes, you can use a Smart Switch Module (KASTA-S2400IBH) or a Dry Contact Module (KASTA-S10IBH)

Do KASTA products support remote control if away from home or not near the network?

Yes, the user can install a KASTA Cloud Connect Gateway (KASTA-CCGW) in the same network with other KASTA devices. This will then allow all devices to be remotely controlled via the KASTA app remotely, except the remotes.

Do KASTA products support voice control?

Yes, currently we support voice control via Google Home and Amazon Alexa. The user needs to install KASTA Cloud Connect Gateway (KASTA-CCGW) before setting up voice control via the KASTA app. Yes, currently we support voice control via Google Home and Amazon Alexa. A user needs to install KASTA Cloud Connect Gateway (KASTA-CCGW) before setting up voice control via the KASTA app.

Do KASTA switches only work with Haneco LED lighting products?

No. KASTA switches and dimmers work with a variety of lighting (subject to minimum load).

Can I use KASTA switch and dimmer mechanisms without Bluetooth control?

Yes, the KASTA range of switches and dimmers will function as a normal device without Bluetooth connectivity.

What is AP mode? How do I use AP mode to pair?

AP mode is the default way to add a KASTA-CCGW Cloud Connect gateway to the KASTA App.

Will KASTA operate with Apple Home Kits?

No, currently this isn't achievable with KASTA.

Can I set the minimum dimming level on a KASTA Dimmer?

You can set up the minimum dimming level with any KASTA smart dimmer.1. Adjust dimming level to be the minimum level you require through the KASTA App or via onboard switch where available.2. Press the dimmer four times quickly to set up the minimum dimming level.

Can I control my KASTA devices when not at home or do I need to be connected to the same Wi-Fi network?

To control your devices remotely you will need to have a KASTA-CCGW Cloud Connect gateway installed onto your KASTA network.You do not need to be on the same Wi-Fi network to access these remotely.

Can I change when the LED Indicator is on for my KASTA switch?

Yes, you can enable and disable the LED indicator through the device settings in the KASTA App.

How many administrators can I set in the KASTA App for my home?

There is no limit on the number of Administrators

How can I change my account in the KASTA App and keep the home I have created?

You can use your new account to scan the QR code of the network or use 'Add Member' to share the network to this new account

What is the difference between a Common member, an Administrator and the Home owner in the KASTA App?

Only Owners and Admin are allowed to modify the network

How do I invite a new member to join my KASTA network with their KASTA account?

1. Navigate to Home page by tapping the Home icon in the top right-hand corner of the screen2. Navigate to Settings page by tapping the Settings icon in the top right-hand corner of the screen3. Tap 'Network'4. Tap on current network you are in5. Tap "+" in the member section

Are there limits in the KASTA App on how many characters can be used for naming devices, scenes, schedules, homes, rooms and members?

Yes, must be less than 20 characters.

Can I manually sort the devices added on the Device page of the KASTA App?

Yes, you can reorder devices in KASTA App.

My phone is taking a long time to pair a device, is this normal?

Pairing time is dependant on the number of devices on a KASTA network and the distance from your phone to the device you are wishing to pair to.To improve pairing time it is suggested to upload data to the KASTA cloud throughout the process of adding devices.If adding a KASTA-CCGW Cloud Connect gateway to a KASTA network it is suggested to add after all other KASTA devices have been added.

I cannot find 'KASTA' under Skills & Games on my Alexa app.

Ensure it is the Alexa App installed from the Australian App store and upgrade the app if not the latest version.

How many KASTA users can connect to a network at the same time?

You can share your network via 'Add Member' to other KASTA accounts. There is no limit on the number of members.

FAQ - KASTA

Frequently Asked Questions

Use the below search function to find answers to some of KASTA’s most commonly asked questions.

Applications
Can I use the timer or routine functions in Google Home or Amazon Alexa with my devices?
Yes, you can setup in Google Home or Amazon Alexa.
1. Find 'Routine' button in Google home app or Amazon Alexa app.
2. Setup the routine action via selecting SMART DEVICE and then selecting KASTA devices.
Is there a time delay between the detection of scene triggers and the specified action occurring?
There maybe a slight delay depending on the size of your house and number of devices on the network.
Can I use a KASTA Smart Powerpoint to turn my TV on/off?
Yes, plug the TV into one of the sockets and control via App, Remote Switch and onboard control. Voice control and remote access is achievable with a KASTA-CCGW Cloud Connect gateway.
Can I use a KASTA Smart Powerpoint to control a non-smart lamp?
Yes, so long as the lamp switch remains switched on.
Can I use smart downlights / lighting and smart switches together?
You can use a KASTA Remote Switch to control a KASTA Smart Downlight. A KASTA Dimmer or Relay device is not required to control a KASTA Smart Downlight.
Can I integrate KASTA with my CBUS®, Dynalite®, and Control4® System?
Yes, using a KASTA Plexy gateway you can integrate to a Control4, RTI, Crestron or Kramer home system.
Does KASTA work with air conditioning systems?
KASTA can be used to turn on/off the power to the AC system using a KASTA-S2400IBH Relay module or KASTA-S10IBH Dry Contact module.
Does KASTA have a public API/SDK to integrate with?
Yes, KASTA API stage 1 is available. Contact KASTA support for more details.
What types of fans can I control with KASTA?
KASTA-FC150A Fan Controller can be used to control AC Fans. See the Knowledge section on the KASTA website for a full compatibility list.
Does KASTA work with Heated Towel Rails?
Yes, a KASTA-S2400IBH hidden relay module or KASTA-S10IBH dry contact modulecan be used to control a heated towel rail.
Does KASTA work with Somfy motorised blinds or curtains?
Yes, KASTA works with Somfy motorised blinds or curtains. Please refer to product specific information in the Knowledge Base section of the KASTA website for full compatibility list.
In the KASTA app, there is a group control function. Do all the grouped KASTA products have to be installed in the same electrical circuit?
No, you can install KASTA devices on different electrical circuits and then setup a group in the KASTA App to include the devices you want to have.
Can we "turn off" the dimming function of a KASTA dimmer, change it into a "switch", and use with non-dimmable fittings?
No, currently this isn't achievable with KASTA.
Can KASTA control a 0/1-10V dimmable highbay using two-way or multiway dimming circuits?
Yes, this is achievable with KASTA 0-10V dimmer and remote switches.
Can a KASTA switch turn ON/OFF a contactor (relay) to control super large loads (e.g. 3000W) like a house heater, or swimming pool fan?
Yes, it is possible to switch the contactor using a KASTA relay socket, module or mechanism.
Can I use a KASTA switch with a sensor
Yes, but you need a KASTA-5RSIBH input module in between.
Are KASTA products compatible with third party controls such as C-Bus?
No, KASTA cannot control C-Bus devices. However, KASTA can work with Control4, RTI, Crestron and Kramer. Visit KASTA website for more integrations.
After setting "schedule" in KASTA app, what will happen if I turn off my phone, or if I take my phone out? Will the "schedule" keep working?
Once you have setup a schedule, all schedule settings will be stored into the corresponding devices or cloud.
The schedule will run automatically. However, if there is any power outage, the time setting of devices would be cleared, so you have to re-enable schedule in KASTA app.
Will KASTA work with Samsung SmartThings?
No, KASTA does not currently work with Samsung SmartThings.
I was added to another home in KASTA app and their KASTA devices have been added to my Google Home with my own homes devices. How can I remove them?
1.Select 'Leave Network' 2. In Google Home App, delete KASTA and re-add KASTA.
Can I control devices on my network when I'm away from home?
Yes, if you have installed a KASTA-CCGW Cloud Connect gateway.
I have lots of KASTA Smart downlights. How can I control them together?
You can create a group in the KASTA App and add the Smart Downlights to this group.
Then you can control this group by KASTA App or pair this group to a KASTA smart switch, so you can use the switch to control this group.
Do I need a hub/bridge/gateway to use KASTA?
KASTA does not require a hub or bridge to operate.
If you want to have remote control outside your house or you want to use voice control, you should add a KASTA-CCGW Cloud Connect Gateway into your KASTA mesh network. If you want to control KASTA from another platform such as Control4, Crestron, RTI, you should add a KASTA-PGW Plexy Gateway into your KASTA mesh network.
How does power monitoring work?
KASTA Smart Sockets and Smart Powerpoints have the ability to monitor energy consumption on the connected device.
To access the power consumption summary go to EDIT within the KASTA device page.
Will the mesh network (2.4Ghz) be affected by bandwidth limitations in environments with a significant number of WiFi (2.4Ghz) networks? E.g. Apartments.
No. KASTA mesh network will not be affected.
For example, in Hotel/Apartment applications do I have any tools for rapid deployment such as templates? Or must I scan, and reprogram 1-by-1 in each room?
There are no mass deployment tools. To efficiently deploy KASTA in multi-residential applications such as apartment buildings or hotels, bench wiring and pre-programming of KASTA devices is the suggested method.
In dense, multi-mesh network projects, such as Hotels/Apartments, how do you restrict mesh networks in adjoining rooms where a single device could be in range of many mesh networks?
This is simply managed via individual mesh networks with different PINs.
In multi-residential applications such as apartment buildings or hotels, do I have any tools for rapid deployment such as templates? Or must I scan, reprogram 1-by-1 in each room?
There are no mass deployment tools. To efficiently deploy KASTA in multi-residential applications such as apartment buildings or hotels, bench wiring and pre-programming of KASTA devices is the suggested method.
Can I control an auxiliary device with KASTA?
Yes, you can use a Smart Switch Module (KASTA-S2400IBH) or a Dry Contact Module (KASTA-S10IBH)
Do KASTA products support remote control if away from home or not near the network?
Yes, the user can install a KASTA Cloud Connect Gateway (KASTA-CCGW) in the same network with other KASTA devices. This will then allow all devices to be remotely controlled via the KASTA app remotely, except the remotes.
Do KASTA products support voice control?
Yes, currently we support voice control via Google Home and Amazon Alexa. The user needs to install KASTA Cloud Connect Gateway (KASTA-CCGW) before setting up voice control via the KASTA app. Yes, currently we support voice control via Google Home and Amazon Alexa. A user needs to install KASTA Cloud Connect Gateway (KASTA-CCGW) before setting up voice control via the KASTA app.
Does the timer function within the KASTA app require a KASTA switch or dimmer to operate?
Yes.
Do KASTA switches only work with Haneco LED lighting products?
No. KASTA switches and dimmers work with a variety of lighting (subject to minimum load).
Can I use KASTA switch and dimmer mechanisms without Bluetooth control?
Yes, the KASTA range of switches and dimmers will function as a normal device without Bluetooth connectivity.

After adding the new KASTA devices to the network, turn off the power to the KASTA-CCGW Cloud Connect Gateway. Wait 30 seconds and then power on the KASTA-CCGW Cloud Connect Gateway. Then wait 2mins, KASTA devices should now be controllable by the KASTA App.

What is AP mode? How do I use AP mode to pair?
AP mode is the default way to add a KASTA-CCGW Cloud Connect gateway to the KASTA App.
Will KASTA operate with Apple Home Kits?
No, currently this isn't achievable with KASTA.
Can I set the minimum dimming level on a KASTA Dimmer?
You can set up the minimum dimming level with any KASTA smart dimmer.
1. Adjust dimming level to be the minimum level you require through the KASTA App or via onboard switch where available.
2. Press the dimmer four times quickly to set up the minimum dimming level.
Can I control my KASTA devices when not at home or do I need to be connected to the same Wi-Fi network?
To control your devices remotely you will need to have a KASTA-CCGW Cloud Connect gateway installed onto your KASTA network.
You do not need to be on the same Wi-Fi network to access these remotely.
Can I change when the LED Indicator is on for my KASTA switch?
Yes, you can enable and disable the LED indicator through the device settings in the KASTA App.
How many administrators can I set in the KASTA App for my home?
There is no limit on the number of Administrators
How can I change my account in the KASTA App and keep the home I have created?
You can use your new account to scan the QR code of the network or use 'Add Member' to share the network to this new account
What is the difference between a Common member, an Administrator and the Home owner in the KASTA App?
Only Owners and Admin are allowed to modify the network
How do I invite a new member to join my KASTA network with their KASTA account?
1. Navigate to Home page by tapping the Home icon in the top right-hand corner of the screen
2. Navigate to Settings page by tapping the Settings icon in the top right-hand corner of the screen
3. Tap 'Network'
4. Tap on current network you are in
5. Tap "+" in the member section
Are there limits in the KASTA App on how many characters can be used for naming devices, scenes, schedules, homes, rooms and members?
Yes, must be less than 20 characters.
Can I manually sort the devices added on the Device page of the KASTA App?
Yes, you can reorder devices in KASTA App.
If I replace my iOS smartphone with an Android one, can I still log in to my KASTA account normally?
Yes
Can I log into the KASTA App and use one account at the same time on multiple smartphones?
Yes
My phone is taking a long time to pair a device, is this normal?
Pairing time is dependant on the number of devices on a KASTA network and the distance from your phone to the device you are wishing to pair to.
To improve pairing time it is suggested to upload data to the KASTA cloud throughout the process of adding devices.
If adding a KASTA-CCGW Cloud Connect gateway to a KASTA network it is suggested to add after all other KASTA devices have been added.
I cannot find 'KASTA' under Skills & Games on my Alexa app.
Ensure it is the Alexa App installed from the Australian App store and upgrade the app if not the latest version.
How many KASTA users can connect to a network at the same time?
You can share your network via 'Add Member' to other KASTA accounts. There is no limit on the number of members.
What do I do if my KASTA product won’t pair?
1. Check if this switch is still working using 'Find Me' via the KASTA app.
2. Reset the power to the device.
3. Have your phone close to the switch to repeat to do pairing.
Does it matter how close my KASTA product, phone and router are when pairing?
When pairing, please have your phone close to the switch your are trying to pair to.
Can I pair a product to a new account if it has already been paired to a different KASTA account?
No. You will need to reset the device, and then add this device to the new account.
Can I use KASTA on multiple phones/tablets?
Yes, there is no limit on the number of phones or tablets where you can login to your KASTA account
How often will app updates be released?
Every three to four months
Does my phone or tablet need to be connected to my home Wi-Fi to use my KASTA devices through the KASTA app?
You only need to be connected to your home Wi-Fi if you are utilising a KASTA-CCGW Cloud Connect Gateway. Otherwise you can control your KASTA network simply through Bluetooth connection.
What happens in a power failure?
If you don't have a KASTA-CCGW Cloud Connect gateway, then the time setting in KASTA devices will be reset after power failure, so a schedule may fail to continue working, but other configurations will remain unchanged. If you have a KASTA-CCGW gateway in your network, then there is no impact.
What happens if I change routers? (e.g. when upgrading to NBN)
You must reset your KASTA-CCGW Cloud Connect gateway and re-add the gateway to the new network.
Can I use KASTA on a PC or Mac?
Currently KASTA has one App that can operate iOS or Android mobile devices. No desktop version is currently available.
Does KASTA offer software/firmware updates and how do these affect the product? Are there additional costs involved?
Yes, KASTA offers free App updates. For some App updates a firmware update on installed KASTA devices maybe required to access new features.
Can you pair multiple products at once?
You can pair multiple products at once with the H5MSMB Hesperus Multivue remote switch only. For other KASTA remote switches, you have to pair specific buttons one by one.
How long does it take to pair a product?
Depending on the distance between the KASTA device and the smartphone or tablet running the KASTA App, the pairing process only takes a few seconds.
Does KASTA offer software/firmware updates and how do these affect the product? Are there additional costs involved?
Yes, KASTA offers free App updates. For some App updates a firmware update on installed KASTA devices maybe required to access new features.
Can you pair multiple products at once?
You can pair multiple products at once with the H5MSMB Hesperus Multivue remote switch only. For other KASTA remote switches, you have to pair a specific button one by one.
How long does it take to pair a product?
Depending on the distance between the KASTA device and the smart phone or tablet running the KASTA App, the pairing process only takes a few seconds.
I’ve lost my phone/tablet. What should I do?
You can still login to your KASTA account on another mobile device.
But for the mesh networks, there are two possibilities:
1. If it is a default local network and you haven't clicked upload data to cloud or generate QR code, the mesh data will be lost.
2. If you have added a KASTA-CCGW Cloud Connect gateway to your mesh network or you click upload data, you can retrieve everything on the new mobile device.
How does power monitoring work?
KASTA Smart Sockets and Smart Powerpoints have the ability to monitor energy consumption on the connected device.
To access the power consumption summary go to EDIT within the KASTA device page.
What’s the difference between using automation for a set time, and a timer? (difference between adding timer and timer in the app)
The KASTA app offers both Timers and Schedules. A Timer allows you to turn on or off KASTA devices after a set period.
This can be enabled/disabled through the App. KASTA smart relay devices also feature onboard control to enable/disable timers.
A Schedule allows for automation to occur within a set time.
You need to set up a schedule to turn on/off the device/group/scene and a second schedule to perform the opposite action.
How do I use voice control with Google Assistant?
To use voice control with Google Home
1. Have KASTA gateway connected
2. Tap + on top left corner
3. Select 'set up device'
4. Select 'work with google'
5. Select 'KASTA'
How do I use voice control with Amazon Alexa?
To use voice control with Amazon Alexa
1. Have KASTA-CCGW gateway connected
2. Tap 'skills' on Alexa app
3. Select 'KASTA'

No, the KASTA App is cloud-based, therefore the phone must be connected to a 4G network as a minimum in order to program or make modifications to KASTA devices.
However, KASTA devices are Bluetooth based, therefore you can still control KASTA devices with its current settings with any connected KASTA smart switches or the KASTA App.

Does KASTA offer cloud storage?
No, but the majority of settings in KASTA are stored in the cloud automatically.
How do I log out of the KASTA app?
To log out of the KASTA App:
1. Navigate to the Home page by tapping the Home icon in the top right-hand corner of screen
2. Navigate to the Settings page by tapping the Settings icon in the top right-hand corner of screen
3. Tap the 'sign out' button at the bottom of the list
Is my personal data going to third parties?
Yes, the user’s personal data will be stored in a third-party server with full protection.
Which version of Bluetooth do we support?
From 4.0 to 5.2
What is the maximum value of a timer?
23 hours and 59 minutes.
Is the CCT value presented on the App screen an accurate representation of real world measured CCT? Or is there a stated ± 10%? What is our SDCM value?
±300K . Our CCT tolerance Range is ±300K.
What are the number of dimming ‘steps’? Granularity?
Ten steps.
The ‘Flash Mode’ on RGBTW products, is it a user-programmable sequence or a fixed sequence from factory?
Fixed from factory. The "Flash Mode' settings are fixed and cannot be modified.
Can a Schedule trigger a Scene?
Yes. Schedules can trigger devices, groups and scenes.
Can we nest/cascade scenes?
No. A scene can only exist alone. This also applies to groups and rooms.
Do we have a list of supported devices eg. iPhone 8 onwards, Samsung Galaxy S7 onwards?
KASTA works with most mobile devices. The KASTA app supports iOS 9+ and Android 4.0+.
What is the difference between Pairing and Grouping?
Pairing is adding a device to the mesh network. Grouping is combining multiple devices and having them perform the same function (all lights 40%).
Where does the programming live for Groups, Scenes, Schedules and Timers?
Programming lives in the devices. After initial setup, the KASTA app is no longer required (unless modifications to settings are required).
Can a KASTA remote control KASTA dimmers/relays without the App? Can a Smart Remote Switch device control KASTA dimmers/relays without the App?
Yes, but need to add KASTA Smart Remote Switch device and dimmers/relays into the KASTA app firstly. Then pair with them via the app.
If ‘User A’ creates a function (scenes etc.) can ‘User B’ operate them with their App?
Yes, via the remote sharing function through the app.
Do names/labels of buttons, groups etc live in the KASTA device or in the App?
Tags/labels such as Group/Scene/Schedule names etc. live within the App only.
Is there a back-up or restore of a network?
A user can generate a QR code through the KASTA app. This QR code can be scanned to restore the network to that configuration.A user can generate a QR code through the KASTA app. This QR code can be scanned to restore the network.
Are PINs mesh network specific?
Yes. A PIN restricts access to a mesh network not a method to restrict access to individual rooms etc.
On the KASTA app, can any user modify the network settings of connected devices?
No. Only the Administrator profile can modify the network and settings of connected devices. The KASTA app has Administrator and Visitor profiles. An Administrator profile allows modification of the network whereas a Visitor can only control what has been programmed.
On the KASTA app, can you restrict access to rooms/features for other users?
No. All users added to the network can access all programmed devices and features. The KASTA app has Administrator and Visitor profiles. An Administrator profile allows modification of the network whereas a Visitor can only control what has been programmed.
How do I secure my KASTA mesh network?
Upon creating a mesh network, you are prompted to create a PIN to secure the network.
How does the pairing work?
1. KASTA App must be used to begin the pairing process.
2. App scans the available KASTA devices.
3. Choose a device to add to the mesh network
4. Interact with the KASTA device to confirm connection to the mesh network
- Push Buttons devices to require 6 presses
- RGBTW devices simply connect without interaction
- Hidden devices connect without interaction
Once a KASTA device is part of a mesh network is it ‘hidden’ from other networks and pairing requests?
Yes. No, it is visible but you are unable to add it to the mesh network.
How do I pair RGBTW KASTA fittings?
Through the KASTA app only.
How many networks can be on a single phone or tablet running the KASTA app?
Maximum number of networks on one phone or tablet is ten.
How do I add a new device to an existing mesh network?
Search for device in the KASTA app. Select device. Add to network. Search for the device in the KASTA app. The select device you wish to add. Add to network.
Do I create a mesh network using KASTA device button presses or with the KASTA App?
All networks must be created using the KASTA App. This can be done even without any devices.
How many devices can be on a single KASTA mesh network?
Maximum number of networks on one phone or tablet is ten.
The maximum number of devices in one mesh network is up to 160 devices.
The maximum number of devices in one mesh network when a CCGW is installed is 100 devices. The maximum number of networks on one phone or tablet is 10.
The maximum recommended number of devices in one mesh network is up to 100 devices.
Maximum number of devices in one mesh network when a CCGW is installed is 100 devices.
I have updated my KASTA app, but how do I consent to your new Terms & Conditions?
User needs to consent to the KASTA terms when initially signing up for a KASTA account. They do not need to consent again after further app updates.
How do I find out what personal data you have on me?
We only save and protect your KASTA account information and KASTA device information. We don't collect any personal data.
How do I update my KASTA app?
Android users, go to Google Play Store to update to the latest version of KASTA App.
iOS users, go to iOS App Store to download the latest version of KASTA App.
Note: you do not need to uninstall your current KASTA app before updating to the new app.
Why must I enter an email address when I create a network?
A user’s email address is required to receive an activation code and also for account password recovery.
How do I delete my account?
In order to delete an account, you need to delete the KASTA App and then contact Technical Support by calling (02) 9168 5900 and selecting Option 2 for Technical Support.
In the KASTA app, there is a group control function. Do all the grouped KASTA products have to be installed in the same electrical circuit?
No. Group functions are possible across multiple electrical circuits provided they are in the same KASTA Bluetooth mesh network.
In the KASTA app, once a "schedule" is set, can the "schedule" adjust automatically with Australian Daylight Savings times?
Unfortunately, this auto-function is not available as KASTA does not collect any system data or have any internet data communication. You will need to adjust the “schedule”.
How many times do I need to press the device button on a switch or dimmer to reset it to the factory default setting?
9 x presses in quick succession will reset the device, where a Blue signal LED will be displayed.
Can I set a timer for activity under an hour?
Yes, you can easily set a custom timer from 1 minute up to 23 hours and 59 minutes.
Does the timer function within the KASTA app require a KASTA switch or dimmer to operate?
Yes.
Does the KASTA app have a HELP section?
Yes. This assists users in all navigation requirements of the app. Access the HELP area of the KASTA app by going to the Settings Cog Icon, then selecting “Help” from the Menu options.
Do KASTA Bluetooth devices operate with Bluetooth mesh?
Yes. KASTA devices use a Bluetooth 5.0 mesh network to operate.
Do I need to PAIR a two-way switch device to enable operation?
Yes, you must PAIR the switch devices to allow the operation of the two/multi-way switching. See the installation instructions for simple PAIRING instructions.
Do I need to PAIR a Smart Remote Switch device with another KASTA device to enable operation?
Yes, you must PAIR the Smart Remote Switch device via the KASTA app to the desired device to allow the operation of the multi-way switching. See the installation instructions for simple PAIRING instructions.
After setting a "schedule" in the KASTA app, what will happen if the electricity is cut off and then comes back on again? Will the "schedule" keep working?
For safety in this application, this function will be deactivated until the user relaunches the KASTA app and power is restored. If this is not a practical solution for the application, it is recommended to install a KASTA-CCGW gateway which will allow the “schedule” to save it’s settings even when electricity is cut off.
After setting a "schedule" in the KASTA app, what will happen if I turn off my phone, or if I take my phone away from the network? Will the "schedule" keep working?
For safety in this application, this function will be deactivated until the user relaunches the KASTA app and power is restored. If this is not a practical solution for the application, it is recommended to install a Cloud Connect Gateway (KASTA-CCGW) which will allow the “schedule” to save it’s settings even when electricity is cut off.

Can I use smart downlights / lighting and smart switches together?
You can use a KASTA Remote Switch to control a KASTA Smart Downlight. A KASTA Dimmer or Relay device is not required to control a KASTA Smart Downlight.
I’m using a Telstra Smart Modem and can’t connect to my devices. How can I fix this?
1. Make sure the Wi-Fi connected to is 2.4G.
2. Some internet providers may only provide one channel which is a mix of 2.4G and 5G, this may not work with KASTA.
Should my KASTA device and mobile phone be in the same room as the Wi-Fi router when pairing my devices?
It is preferred to have the mobile phone close to the device you are wising to add to your KASTA network.
It is recommended to place the KASTA-CCGW Cloud Connect gateway close to the modem, and do the pairing process near the modem.
Why are my LED Lights flickering?
This maybe for multiple reasons including power supply, ripple injection etc. A Load Bypass Capacitor can be used for low-power loads/lights to avid flickering in some instances.
In the KASTA app, once "schedule" is set, can the "schedule" adjust with Australia Daylight Saving automatically?
If you have a KASTA-CCGW Cloud Connect gateway installed, then the schedule will automatically adjust.
If a gateway isn't installed, you have to re-enable the schedule after your phone's time is updated.
I cannot find any KASTA devices when I use my Android phone. What should I do?
Check if the KASTA network has been uploaded to cloud in iOS device previously. Close the app and add update.
After setting "schedule" in KASTA app, what will happen if I turn off my phone, or if I take my phone out? Will the "schedule" keep working?
Once you have setup a schedule, all schedule settings will be stored into the corresponding devices or cloud.
The schedule will run automatically. However, if there is any power outage, the time setting of devices would be cleared, so you have to re-enable schedule in KASTA app.
Where can I purchase KASTA?
KASTA is available for sale in Australia through electrical wholesalers and Amber Technology. Contact KASTA directly for international sale enquiries.
Is KASTA purely for the residential market?
No. KASTA is suited to many applications including residential, commercial, industrial, hotel, aged care, and educational facilities, to name a few.
Can I purchase and set KASTA up in stages as we see the need?
Yes, KASTA is a modular system with free App updates and ongoing support for exiting products. KASTA devices can be added to existing networks as required.
I was added to another home in KASTA app and their KASTA devices have been added to my Google Home with my own homes devices. How can I remove them?
1.Select 'Leave Network' 2. In Google Home App, delete KASTA and re-add KASTA.
If network Internet access is disconnected, will automation created in the KASTA App still execute?
Yes, a programmed schedule will still operate without internet access
Do I need the Internet to control my devices?
If you are within range of the KASTA network the KASTA App can use Bluetooth connection to control devices.
Internet is only required for remote access or updating of settings.
Can I control devices on my network when I'm away from home?
Yes, if you have installed a KASTA-CCGW Cloud Connect gateway.
Can you play music on a Bluetooth speaker while using KASTA?
Yes, the KASTA network will not cause inteference with other Bluetooth networks.
Will automatic schedules happen without my phone?
Yes, once you set up schedules, the schedule setting will be stored on KASTA devices or the KASTA gateway, so the schedule can still run without your phone. However, to ensure the time accuracy of schedules overtime it is suggested to install a KASTA-CCGW Cloud Connect gateway.
Google does not respond to voice commands
1. Check if the KASTA-CCGW Cloud Connect gateway is working.
2. Open Google Home App to see if KASTA devices are offline or not.
How many KASTA users can connect to a network at the same time?
You can share your network via 'Add Member' to other KASTA accounts. There is no limit on the number of members.
I tried to create a KASTA account, but I didn’t receive a verification code in my email inbox. What do I do?
1. Check your phone is now connected to the internet.
2. Make sure the email address you type in is correct.
3. Check the country you selected is correct.
4. If problems persist, contact support@kasta.com.au
Does my phone or tablet need to be connected to my home Wi-Fi to use my KASTA devices through the KASTA app?
You only need to be connected to your home Wi-Fi if you are utilising a KASTA-CCGW Cloud Connect Gateway. Otherwise you can control your KASTA network simply through Bluetooth connection.
Does my router support KASTA?
If you wish to add a KASTA-CCGW Cloud Connect gateway, make sure there is a 2.4G channel from your router.
How long does it take to set up a KASTA home automation system?
This depends on how many KASTA devices are required for the project. If less than 10 KASTA smart dimmer/relay/remotes, then the programming may only require 10-15 minutes.
If the Wi-Fi is disconnected, do all the products need to be reprogrammed again?
No, all KASTA Bluetooth devices can continue operating via bluetooth control and will not need reprogramming.
Do I need a hub/bridge/gateway to use KASTA?
KASTA does not require a hub or bridge to operate.
If you want to have remote control outside your house or you want to use voice control, you should add a KASTA-CCGW Cloud Connect Gateway into your KASTA mesh network. If you want to control KASTA from another platform such as Control4, Crestron, RTI, you should add a KASTA-PGW Plexy Gateway into your KASTA mesh network.
How does power monitoring work?
KASTA Smart Sockets and Smart Powerpoints have the ability to monitor energy consumption on the connected device.
To access the power consumption summary go to EDIT within the KASTA device page.
What’s the difference between using automation for a set time, and a timer? (difference between adding timer and timer in the app)
The KASTA app offers both Timers and Schedules. A Timer allows you to turn on or off KASTA devices after a set period.
This can be enabled/disabled through the App. KASTA smart relay devices also feature onboard control to enable/disable timers.
A Schedule allows for automation to occur within a set time.
You need to set up a schedule to turn on/off the device/group/scene and a second schedule to perform the opposite action.
Can I use a KASTA smart remote switch to control a KASTA smart globe?
Yes. You can use a KASTA smart remote switch to control a KASTA smart globe. This includes a KASTA-1BMBH as well as any of our Hesperus Multivue, Touch or Push smart switch interfaces.

What happens if I lose my phone?
Unfortunately, your ability to reprogram is lost unless you have done a QR code transfer to another App device - this is the only method of restoration in these circumstances. Programming cannot be retrieved from KASTA devices but will continue operating as per the last programmed settings. The user is able to log in to the KASTA app on their new phone to gain access to the KASTA mesh network so long as the network has previously been uploaded to the cloud using the KASTA app. If it is a locally based network, unfortunately, your ability to reprogram is lost unless you have generated a QR code transfer to another App device - this is the only method of restoration in these circumstances. Programming cannot be retrieved from KASTA devices but will continue operating as per last programmed settings.
Can I control an auxiliary device with KASTA?
Yes, you can use a Smart Switch Module (KASTA-S2400IBH) or a Dry Contact Module (KASTA-S10IBH)
Do we have a list of supported devices eg. iPhone 8 onwards, Samsung Galaxy S7 onwards?
KASTA works with most mobile devices. The KASTA app supports iOS 9+ and Android 4.0+.
What is the difference between Pairing and Grouping?
Pairing is adding a device to the mesh network. Grouping is combining multiple devices and having them perform the same function (all lights 40%).
Do KASTA products support remote control if away from home or not near the network?
Yes, the user can install a KASTA Cloud Connect Gateway (KASTA-CCGW) in the same network with other KASTA devices. This will then allow all devices to be remotely controlled via the KASTA app remotely, except the remotes.
Do KASTA products support voice control?
Yes, currently we support voice control via Google Home and Amazon Alexa. The user needs to install KASTA Cloud Connect Gateway (KASTA-CCGW) before setting up voice control via the KASTA app. Yes, currently we support voice control via Google Home and Amazon Alexa. A user needs to install KASTA Cloud Connect Gateway (KASTA-CCGW) before setting up voice control via the KASTA app.
How do I find out what personal data you have on me?
We only save and protect your KASTA account information and KASTA device information. We don't collect any personal data.
How do I delete my account?
In order to delete an account, you need to delete the KASTA App and then contact Technical Support by calling (02) 9168 5900 and selecting Option 2 for Technical Support.
In the KASTA app, once a "schedule" is set, can the "schedule" adjust automatically with Australian Daylight Savings times?
Unfortunately, this auto-function is not available as KASTA does not collect any system data or have any internet data communication. You will need to adjust the “schedule”.
Can a KASTA switch control a cooling fan (water mist + fan function)?
This application is not recommended.
Can a KASTA switch turn ON/OFF a contactor (relay) to control large loads (e.g. 2400W) such as a domestic heater, swimming pool or fan?
Yes, the KASTA Smart Switch Relay Module (KASTA-S2400IBH) or Smart Relay Surface Socket (KBSKTR2400) can be used for this application.
Can I use KASTA switch and dimmer mechanisms without Bluetooth control?
Yes, the KASTA range of switches and dimmers will function as a normal device without Bluetooth connectivity.

Is there a time delay between the detection of scene triggers and the specified action occurring?
There maybe a slight delay depending on the size of your house and number of devices on the network.
Should my KASTA device and mobile phone be in the same room as the Wi-Fi router when pairing my devices?
It is preferred to have the mobile phone close to the device you are wising to add to your KASTA network.
It is recommended to place the KASTA-CCGW Cloud Connect gateway close to the modem, and do the pairing process near the modem.
What types of fans can I control with KASTA?
KASTA-FC150A Fan Controller can be used to control AC Fans. See the Knowledge section on the KASTA website for a full compatibility list.
Does KASTA work with Heated Towel Rails?
Yes, a KASTA-S2400IBH hidden relay module or KASTA-S10IBH dry contact modulecan be used to control a heated towel rail.
Can I control each socket on the Double Powerpoint separately?
Yes
Does the KASTA-DM300BH-W Dimmer need to be de-rated in multi-gang plates?
Yes, derating requirements are listed on the instructions included in the box and on the Knowledge section of the KASTA website.
What is a load correction device or CAPACITOR used for with KASTA?
It is designed to improve the dimming performance of most dimmable LEDs/CFLs when used in conjunction with KASTA 2-Wire Dimmers.
Why are my LED Lights flickering?
This maybe for multiple reasons including power supply, ripple injection etc. A Load Bypass Capacitor can be used for low-power loads/lights to avid flickering in some instances.
Will a KASTA switch relay device control a bathroom exhaust fan?
Yes it can. Please refer to specific product information in the Knowledge Base section of the KASTA website.
In the KASTA app, once "schedule" is set, can the "schedule" adjust with Australia Daylight Saving automatically?
If you have a KASTA-CCGW Cloud Connect gateway installed, then the schedule will automatically adjust.
If a gateway isn't installed, you have to re-enable the schedule after your phone's time is updated.
Do I need to PAIR a multi-function device to enable operation?
KASTA's range of mechanisms allow for direct control of the device by user. All other KASTA devices will require a KASTA remote switch to control the device.
Can we "turn off" the dimming function of a KASTA dimmer, change it into a "switch", and use with non-dimmable fittings?
No, currently this isn't achievable with KASTA.
Can I use KASTA switches and dimmers without Bluetooth control?
Yes, you can operate KASTA devices via 4g control with a KASTA-CCGW Cloud Connect gateway.
Can I use a KASTA switch with a sensor
Yes, but you need a KASTA-5RSIBH input module in between.
Can I set the minimum dimming level on a KASTA Dimmer?
You can set up the minimum dimming level with any KASTA smart dimmer.
1. Adjust dimming level to be the minimum level you require through the KASTA App or via onboard switch where available.
2. Press the dimmer four times quickly to set up the minimum dimming level.
Can I purchase and set KASTA up in stages as we see the need?
Yes, KASTA is a modular system with free App updates and ongoing support for exiting products. KASTA devices can be added to existing networks as required.
If I use the KASTA Dimmer can I retain my existing traditional dimmer?
No, you can only have one dimmer in the circuit.
If a device is reset, can the device still be controlled via the KASTA App?
No, you will need to re-add to the network via the KASTA app if you wish to control it in this case.
I want to put in two-way switching but can’t run the cables between the mechanisms. Can I achieve wireless two-way switching with KASTA?
Yes, to achieve this use a KASTA relay or dimmer mechanism and a KASTA remote switch.
Pair the remote switch to the relay/dimmer mechanism to mimic the relay/dimmer function.
Can I control my KASTA devices when not at home or do I need to be connected to the same Wi-Fi network?
To control your devices remotely you will need to have a KASTA-CCGW Cloud Connect gateway installed onto your KASTA network.
You do not need to be on the same Wi-Fi network to access these remotely.
Can I change the colours of the LED indicator?
Yes, for Hesperus Push and Hesperus Multivue it is possible to change LED indicator colours
I am not an electrician, can I install electrical devices?
Excluding KASTA RGBTW globes, RGBTW strip and 5-Button Battery Remotes, only licensed electricians are allowed to install KASTA devices.
I am not an electrician, can I install electrical devices?
Excluding KASTA RGBTW globes, RGBTW strip and 5-Button Battery Remotes, only licensed electricians are allowed to install KASTA devices.
Can I control devices on my network when I'm away from home?
Yes, if you have installed a KASTA-CCGW Cloud Connect gateway.
Will automatic schedules happen without my phone?
Yes, once you set up schedules, the schedule setting will be stored on KASTA devices or the KASTA gateway, so the schedule can still run without your phone. However, to ensure the time accuracy of schedules overtime it is suggested to install a KASTA-CCGW Cloud Connect gateway.
What is the range of KASTA devices?
If there are no obstacles between two KASTA devices, the maximum communication distance is 20 metres.
My phone is taking a long time to pair a device, is this normal?
Pairing time is dependant on the number of devices on a KASTA network and the distance from your phone to the device you are wishing to pair to.
To improve pairing time it is suggested to upload data to the KASTA cloud throughout the process of adding devices.
If adding a KASTA-CCGW Cloud Connect gateway to a KASTA network it is suggested to add after all other KASTA devices have been added.
Google does not respond to voice commands
1. Check if the KASTA-CCGW Cloud Connect gateway is working.
2. Open Google Home App to see if KASTA devices are offline or not.
Does it matter how close my KASTA product, phone and router are when pairing?
When pairing, please have your phone close to the switch your are trying to pair to.
Can I pair a product to a new account if it has already been paired to a different KASTA account?
No. You will need to reset the device, and then add this device to the new account.
Can I use KASTA on multiple phones/tablets?
Yes, there is no limit on the number of phones or tablets where you can login to your KASTA account
What is the difference between 2.4GHz and 5.0 GHz Wi-Fi? What does KASTA need?
KASTA-CCGW Cloud Connect gateway can currently only operate on a 2.4G channel.
What happens if I change routers? (e.g. when upgrading to NBN)
You must reset your KASTA-CCGW Cloud Connect gateway and re-add the gateway to the new network.
Can I control a smart globe using the switch on my lamp as well as the app?
You can turn on and off your globe using the switch on the lamp but you will not be able to change the colour or dimming level.
For this control the switch on the lamp must be left on to allow KASTA control via the KASTA App or via a KASTA remote switch.
Does my router support KASTA?
If you wish to add a KASTA-CCGW Cloud Connect gateway, make sure there is a 2.4G channel from your router.
How long does it take to set up a KASTA home automation system?
This depends on how many KASTA devices are required for the project. If less than 10 KASTA smart dimmer/relay/remotes, then the programming may only require 10-15 minutes.
Can KASTA products be controlled manually?
Yes, all KASTA featuring onboard controls can be operated manually.
Does KASTA offer software/firmware updates and how do these affect the product? Are there additional costs involved?
Yes, KASTA offers free App updates. For some App updates a firmware update on installed KASTA devices maybe required to access new features.
How long does it take to pair a product?
Depending on the distance between the KASTA device and the smartphone or tablet running the KASTA App, the pairing process only takes a few seconds.
Does KASTA offer software/firmware updates and how do these affect the product? Are there additional costs involved?
Yes, KASTA offers free App updates. For some App updates a firmware update on installed KASTA devices maybe required to access new features.
How long does it take to pair a product?
Depending on the distance between the KASTA device and the smart phone or tablet running the KASTA App, the pairing process only takes a few seconds.
I have lots of KASTA Smart downlights. How can I control them together?
You can create a group in the KASTA App and add the Smart Downlights to this group.
Then you can control this group by KASTA App or pair this group to a KASTA smart switch, so you can use the switch to control this group.
Do I need a hub/bridge/gateway to use KASTA?
KASTA does not require a hub or bridge to operate.
If you want to have remote control outside your house or you want to use voice control, you should add a KASTA-CCGW Cloud Connect Gateway into your KASTA mesh network. If you want to control KASTA from another platform such as Control4, Crestron, RTI, you should add a KASTA-PGW Plexy Gateway into your KASTA mesh network.
What’s the difference between using automation for a set time, and a timer? (difference between adding timer and timer in the app)
The KASTA app offers both Timers and Schedules. A Timer allows you to turn on or off KASTA devices after a set period.
This can be enabled/disabled through the App. KASTA smart relay devices also feature onboard control to enable/disable timers.
A Schedule allows for automation to occur within a set time.
You need to set up a schedule to turn on/off the device/group/scene and a second schedule to perform the opposite action.
Can I use a KASTA smart remote switch to control a KASTA smart globe?
Yes. You can use a KASTA smart remote switch to control a KASTA smart globe. This includes a KASTA-1BMBH as well as any of our Hesperus Multivue, Touch or Push smart switch interfaces.
What should I do if want to share KASTA information with others?
Three methods can be used for sharing existing KASTA network information as below:
1. Go to KASTA app, Settings – Sync – Owner. Then KASTA App will generate the QR code of the current network.
Then others can scan the QR code to get all network and device information via KASTA App – Settings – Sync – Visitor.
(If there is a KASTA-CCGW Gateway in the network, please use method 2 or 3)
2. Share the KASTA account name and password. Other users can login with the same account name and password to get all networks and device information under the KASTA account.
3. If want to share the network information with other existing KASTA App
Go to KASTA app, Settings – Network, click the Network which needs to be shared, then click ‘+’ button, enter the nickname and account, then select the member status. After that, the network and device information will be shared with other KASTA account.
Are the Load Bypass Capacitors provided with 2-wire KASTA devices?
Yes
What are the minimum load requirements?
2-wire devices only units with limitation, 10W
How does KASTA hardware behave through issues with 240VAC supply such as power cycles or surges?
All KASTA devices have surge and overload protection. Once power is returned devices return to previous setting.
If a Battery-Powered Remote Switch Mechanism (KASTA-RB02-W) loses charge/goes flat, what happens?
Memory function is enabled, and settings are remembered. Memory settings are lost and device will need to be reprogrammed.
What happens if a KASTA device fails? Must I reprogram?
Yes, programming is lost if the unit fails.
Can I control an auxiliary device with KASTA?
Yes, you can use a Smart Switch Module (KASTA-S2400IBH) or a Dry Contact Module (KASTA-S10IBH)
Does the LED backlight on a KASTA Dimmer or Switch Relay Mechanism follow group or load status?
Yes, however the battery version of the push button mechanism cannot be, due to the power drain of maintaining LED and sleep mode. Yes, however, the battery version of the push button mechanism cannot be, due to the power drain of maintaining LED.
Is the CCT value presented on the App screen an accurate representation of real world measured CCT? Or is there a stated ± 10%? What is our SDCM value?
±300K . Our CCT tolerance Range is ±300K.
What are the number of dimming ‘steps’? Granularity?
Ten steps.
The ‘Flash Mode’ on RGBTW products, is it a user-programmable sequence or a fixed sequence from factory?
Fixed from factory. The "Flash Mode' settings are fixed and cannot be modified.
Where does the programming live for Groups, Scenes, Schedules and Timers?
Programming lives in the devices. After initial setup, the KASTA app is no longer required (unless modifications to settings are required).
Can two KASTA dimmers/relays control the same load(s)?
No, a load can only be wired with one KASTA dimmer/relay. If the user wants to have a two-way or three-way control, they need to install another KASTA remote(s) to control.
Can a KASTA remote control KASTA dimmers/relays without the App? Can a Smart Remote Switch device control KASTA dimmers/relays without the App?
Yes, but need to add KASTA Smart Remote Switch device and dimmers/relays into the KASTA app firstly. Then pair with them via the app.
How do I pair RGBTW KASTA fittings?
Through the KASTA app only.
For hidden KASTA units (modules), do you require a bell press?
The KASTA Smart Switch Relay and Dimmer modules can be paired using the KASTA app, but require a bell press mechanism to perform the reset function.
In the KASTA app, there is a group control function. Do all the grouped KASTA products have to be installed in the same electrical circuit?
No. Group functions are possible across multiple electrical circuits provided they are in the same KASTA Bluetooth mesh network.
Does the timer function within the KASTA app require a KASTA switch or dimmer to operate?
Yes.
Do KASTA Bluetooth devices operate with Bluetooth mesh?
Yes. KASTA devices use a Bluetooth 5.0 mesh network to operate.
Do KASTA switches only work with Haneco LED lighting products?
No. KASTA switches and dimmers work with a variety of lighting (subject to minimum load).
Do I need to PAIR a two-way switch device to enable operation?
Yes, you must PAIR the switch devices to allow the operation of the two/multi-way switching. See the installation instructions for simple PAIRING instructions.
Do I need to PAIR a Smart Remote Switch device with another KASTA device to enable operation?
Yes, you must PAIR the Smart Remote Switch device via the KASTA app to the desired device to allow the operation of the multi-way switching. See the installation instructions for simple PAIRING instructions.
Can a KASTA switch control a cooling fan (water mist + fan function)?
This application is not recommended.
Can a KASTA switch turn ON/OFF a contactor (relay) to control large loads (e.g. 2400W) such as a domestic heater, swimming pool or fan?
Yes, the KASTA Smart Switch Relay Module (KASTA-S2400IBH) or Smart Relay Surface Socket (KBSKTR2400) can be used for this application.
Can I use KASTA switch and dimmer mechanisms without Bluetooth control?
Yes, the KASTA range of switches and dimmers will function as a normal device without Bluetooth connectivity.
Can I turn off the dimming function and convert the smart Dimmer Mechanism (KASTA DM300BH-W) to a switch to control a non-dimmable load?
No, this function is not available.